Purchasing Information

• You are purchasing your tickets for this Event from:
• Fully Charged Show ("Event Organiser" or "Seller")
• ABN: UK VAT Number 280 4601 21
• Email: ops@fullycharged.show
• The transaction is being processed and facilitated through the ticketing website of:
• Lup Events Pte. Ltd.
• Email: tickets@lup.events
• Address: GPO Box 647, Brisbane QLD 4001

• All transactions are in British pound sterling (GBP) unless otherwise stated

Delivery of Your Tickets

• Your tickets will be delivered electronically via email. (E-tickets)
• You can then print these or bring them on your phone or tablet to the event so we can scan you in at the door.
• We will send you your e-ticket as soon as you complete your purchase

Processing and Credit Card Fees

• If there are any processing or credit card fees, these will be calculated and shown to you during purchase.
• If there is $0 or no value in 'Fees' column or fields, that means there are no fees applicable to your purchase.

Refund and Returns

• Refunds and returns are covered under the policy of the Event Organiser, and do not limit your rights under UK consumer law:
• All transactions are final. No refunds are permitted, except as required by law.
• In the case of an event cancellation, refunds will be provided to patrons who have purchased tickets for the cancelled event.

Security

• All transactions with us are protected using 128-bit SSL encryption to ensure the security of your personal information and credit card data.
• All payments are processed directly with Stripe and none of your credit card details are stored on our servers

Privacy Policy

• You consent to Lup dealing with your personal information in accordance with its privacy policy.
• Your information is shared with the Event Organiser and Event Owner, to enable them to communicate to you regarding the event.
• If you wish to be removed from any lists please email us at tickets@lup.com.au
• When you scan your badge or registration QR Code with an exhibitor, you are consenting for Lup to share your details with that exhibitor

Organiser Terms & Conditions

• View the Organiser's full Terms and Conditions here

Competition Terms

By answering “Yes please, and keep me up to date on specials, events and promotions with Lüp Rewards” you agree to be bound by the terms and conditions of the competition being conducted by Ematter Technologies Pty Ltd ACN 093 085 977 trading as Lüp and Lüp Tickets ABN 27 093 085 977 of Suite 1203, 200 Mary Street, Brisbane City, Queensland, Australia 

Disclaimer, Terms and Conditions

By entering your details you are agreeing to the terms and conditions listed below.
By scanning your QR Code at any exhibitor, you are agreeing for your details to be supplied to them and to their Terms and Conditions. (See exhibitor's stands for more details)