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Terms and Conditions

Purchasing Information

  • You are purchasing your tickets for this Event from:
    • Fully Charged Show ("Event Organiser" or "Seller")
    • ABN: UK VAT Number 280 4601 21
    • Email: ops@fullycharged.show
  • The transaction is being processed and facilitated through the ticketing website of:
    • Lup Events Pte. Ltd.
    • Email: tickets@lup.events
    • Address: GPO Box 647, Brisbane QLD 4001
  • All transactions are in British pound sterling (GBP) unless otherwise stated

Delivery of Your Tickets

  • Your tickets will be delivered electronically via email. (E-tickets)
  • You can then print these or bring them on your phone or tablet to the event so we can scan you in at the door.
  • We will send you your e-ticket as soon as you complete your purchase

Processing and Credit Card Fees

  • If there are any processing or credit card fees, these will be calculated and shown to you during purchase.
  • If there is $0 or no value in 'Fees' column or fields, that means there are no fees applicable to your purchase.

Refund and Returns

  • Refunds and returns are covered under the policy of the Event Organiser, and do not limit your rights under UK consumer law:
    • All transactions are final. No refunds are permitted, except as required by law.
    • In the case of an event cancellation, refunds will be provided to patrons who have purchased tickets for the cancelled event.

Security

  • All transactions with us are protected using 128-bit SSL encryption to ensure the security of your personal information and credit card data.
  • All payments are processed directly with Stripe and none of your credit card details are stored on our servers

Privacy Policy

  • You consent to Lup dealing with your personal information in accordance with its privacy policy.
  • Your information is shared with the Event Organiser and Event Owner, to enable them to communicate to you regarding the event.
  • If you wish to be removed from any lists please email us at tickets@lup.com.au
  • When you scan your badge or registration QR Code with an exhibitor, you are consenting for Lup to share your details with that exhibitor

Organiser Terms & Conditions